Community: Message List - Service intermittence, erroneous data and your account status

Re: Service intermittence, erroneous data and your account status

donotreply@activision.com — Wed, 01 Aug 2012 10:52:48 GMT

I seem to be having the log in problem again today. Does this mean the servers are down yet again? I'm pretty content with everything but I can see why people are getting upset. We did pay the cost of a year of Xbox Live and almost the cost of a new game and really haven't be able to use it fully yet. I hardly use the website but I can't even log-in my account. I had to make up a new one just to post to ask if something is wrong. The website said the elite page was up. It is getting a little annoying. I can't even seem to post on your support site even with this account. I like getting the free maps and stuff but at this point I'm not sure if I'll even get Black Ops 2 or renew my Elite subscription. I feel like I bought Xbox Live and can only play it on certain days and they don't tell me what days it is. I won't yell at you cause who knows maybe it was just an upset employee at this other company if it is truly the reason you give that did this and they are only trying to cover their butts and you are telling us what you were told.

Service intermittence, erroneous data and your account status

donotreply@activision.com — Sat, 16 Jun 2012 21:45:12 GMT

On Thursday, June 14th, one of our service partners experienced a hardware failure which caused intermittent outages on the ELITE website, console and mobile apps. Since this time, we've been working to make sure every effort is being made to avoid interruption in the future. Since this service partner failure has occurred, users may have seen erroneous data being displayed when accessing ELITE Player Card and Custom Classes. We've confirmed that no account information, settings or details have been compromised.

Beachhead

Re: Erroneous Profile Data Being Displayed - No Impact on your account

donotreply@activision.com — Sun, 17 Jun 2012 21:43:31 GMT

I GOT CLASSES SAYING "U GOT HACKED" AND "U SUK COC.K".... NOW EXPLAIN HOW THIS GOT ON HERE I THINK SOME ONE HACKED ELITE SITE AND BEACHEAD ARE TRYING TO COVER THEM SELFS UP BY SAYING THEY NEED TO RESET THERE SERVERS YEAH RIGHT IS THIS SO YOU DON'T LOOK BAD ?

Re: Erroneous Profile Data Being Displayed - No Impact on your account

donotreply@activision.com — Sun, 17 Jun 2012 20:42:03 GMT

So you still haven't addressed the question of why your erroneous profile data displays things like "You are gay" "you got hacked" "suck cock" "8===>" and other derogatory words for class names and why everyone's class name was changed to something like that. What would that have to do with your servers being restored? Nothing. Just admit the site was hacked, it's been a POS since day 1 and it really won't surprise any of us. If you think we are stupid enough to believe that a server reset/restore would make everyone's class names say stupid **** like "I HAVE AIDS" you are pretty f'in stupid.

Re: Erroneous Profile Data Being Displayed - No Impact on your account

donotreply@activision.com — Sun, 17 Jun 2012 03:07:09 GMT

this is so stupid beachhead get your **** together man...

Re: Erroneous Profile Data Being Displayed - No Impact on your account

donotreply@activision.com — Sun, 17 Jun 2012 01:45:43 GMT

screw the prestige token! 7 months and still I have to deal with all this, when I paid for a fully functional product! I want an additional 7 months worth of Elite after my original subscription back!!!!

"Beachhead Studio, screwing gamers over since 2011"

Re: Erroneous Profile Data Being Displayed - No Impact on your account

donotreply@activision.com — Sun, 17 Jun 2012 01:40:23 GMT

This is affecting me as I am unable to enlist in any lone wolf challenges as its saying I do not have premium which is a lie I am a founder. AND THERE YOU GUYS SAY IT WILL HAVE NO IMPACT .... I can't even play for what I paid for this has been like this for over 24hours now and its not good enough you don't even tell us when its going to be fixed , I think after it has been fixed all the premium and founder members should be rewarded with a prestige token.... as I tried to contact activision chat but oh looks like the link for that is broken too.

Re: Erroneous Profile Data Being Displayed - No Impact on your account

donotreply@activision.com — Sat, 16 Jun 2012 21:52:52 GMT

So when will this issue be resolved?