FAQ

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What kind of game is Call of Duty: Warzone Mobile?

Call of Duty: Warzone Mobile is a world-class, free-to-play Call of Duty title will be available worldwide on March 21st, 2024, on both iOS on the App Store and Android on the Google Play Store. Two large-scale maps are available at launch; deploy to the fan-favorite Verdansk and Rebirth Island or hit up a variety of Multiplayer maps – like Shipment and Shoot House – and modes, and play how you want with deep control and accessibility options, plus shared progression where you can level up weapons, XP and more with Call of Duty: Modern Warfare® III and Call of Duty: Warzone™, uniting players from across the Call of Duty franchise together in a new way for the first time.

What is Rebirth Island?

Rebirth Island is a remake of Alcatraz from the Blackout mode from Call of Duty: Black Ops 4, that was reimagined for the original Call of Duty: Warzone that we have painstakingly and specially built and brought back in to Call of Duty: Call of Duty: Warzone Mobile. This epic Battle Royale experience provides the perfect blend of multiplayer and big map Battle Royale that is quintessential Call of Duty and will be the perfect complement to the on the go experience with Call of Duty: Warzone Mobile.

What is Verdansk?

Call of Duty’s legendary Battle Royale map – Verdansk - is back in classic form for Call of Duty: Warzone Mobile. This map is based on the original version from Call of Duty: Warzone (2019) and is just like you remember: Dam. TV Station. Lumber. Farmland. A (closed) Stadium. Downtown. Train Station. Prison. From the snow-lined ridges near the Military Base to the hot drop of SuperStore, get ready to fight through hallmark vistas, urban areas, open battlegrounds, and everywhere in-between.

How Many Players Does Call of Duty: Warzone Mobile Support?

Our matchmaking system balances placing you with as many other real players as possible and getting you into a match as soon as possible. Matches support up to 120 real players in Battle Royale mode.

Does Call of Duty: Warzone Mobile have bots?

Call of Duty: Warzone Mobile supports up to 120 real players in Battle Royale mode. Number of players will vary based on map, mode and our matchmaking system that balances placing you with as many other real players as possible and getting you into a match as soon as possible.

Is Call of Duty: Warzone Mobile a port of the original Call of Duty: Warzone?

While Call of Duty: Warzone Mobile does share new unified Call of Duty technology which enables cross-progression, as well as a broad variety of gameplay features, modes and content, it is a bespoke experience built expressly for mobile to bring the thrilling, fluid and large-scale action of Call of Duty: Warzone to players on the go.

Does Call of Duty: Warzone Mobile have anti-cheat?

Similar to Call of Duty on PC or Consoles, Call of Duty: Warzone Mobile is part of RICOCHET Anti-Cheat to help protect players from those who seek to disrupt the experience.

What are the minimum device requirements?

Sharing minimum requirements for devices can be complicated due to the number of mobile devices in existence, especially on Android. We have broken down the minimum requirement based on RAM or Graphics Card (GPU). Here are the specs per platform:

Android - Devices must have Adreno 618 or better and 4GB or more of RAM.

IOS - Devices must have iOS 16 or better and 3GB or more of RAM (excluding iPhone 8).

What is the minimum download size?

The minimum download size changes depending on platform, but generally the intitial download will be 3 gigabytes.

What do the various symbols mean in Call of Duty: Warzone Mobile?

Call of Duty: Warzone Mobile features a vast array of content, and due to the robust shared-progression this game enables with Call of Duty®: Modern Warfare® III and Call of Duty®: Warzone™, it is important to understand which game elements, including weapons and Store Bundles, are shared across titles and which are specific to Call of Duty: Warzone Mobile. Fortunately, there are chevrons and symbol tags to denote the type of content you are viewing.

Symbols Description

Special Events

What are in-game events?

Keep track of the latest Call of Duty: Warzone Mobile Events, which occur on a weekly basis, by visiting the Events tab. Gain knowledge by reading tactical briefings and check out the rewards you receive for completing events (including Blueprints, Camos, and additional Arsenal Coins).

How do I earn event points?

Each Call of Duty: Warzone Mobile Event features various Event Actions you will need to complete to earn Event Points. Visit the "Event Info" section on each Event to learn more.

What is the event store?

The Call of Duty: Warzone Mobile Event Store features the latest free-to-earn rewards in the game. Play Events to earn Badges and use those Badges to unlock rewards. The rewards in the Event Store expire after a set amount of time indicated by a countdown timer.

What are badges?

Play Events in Call of Duty: Warzone Mobile to earn Badges and use those Badges to unlock rewards in the Event Store.

What are Limited Time Maps?

Playlists regularly rotate and each season may introduce new maps. Make sure to play these playlists, as they're only available for a limited time.

What are Limited Time Modes?

Playlists regularly rotate and each season may introduce new modes. Make sure to play these playlists, as they're only available for a limited time.

BATTLE PASS

What is the Battle Pass?

The Call of Duty: Warzone Mobile Battle Pass offers 100+ unlockable rewards and 1,400 earnable COD Points, along with Warzone Mobile original bonus rewards. The majority of these rewards are both earnable and usable on other Call of Duty titles that support the Battle Pass. Additionally, there are free items to unlock through the Battle Pass as well.

What is Black Cell?

The Call of Duty: Warzone Mobile Black Cell offer includes both sets of previous Battle Pass privileges, 18 Unique Rewards, an Operator Bundle with a Call of Duty: Warzone Mobile original bonus Blueprint, 1,100 CP instantly, and much more. The majority of these rewards are both earnable and usable on other Call of Duty titles that support the Battle Pass.

MAPS

What maps does Warzone Mobile have?

Call of Duty: Warzone Mobile features many classic Call of Duty maps on worldwide launch, like Verdansk, Rebirth Island, Shipment and Shoot House, with more map content releasing over time.

IN-GAME SHOPS & CURRENCY

Where do I Find the Latest Bundles?

The Store is the place to earn the most popular store Bundles, along with how many days the Bundle is available. Pricing in COD Points or U.S. dollars or your regional equivalent.

How do I know if my bundles and/or rewards are usable across Modern Warfare III, Warzone and Warzone Mobile?

In most cases, players using a Call of Duty account who have already purchased an available Bundle in Call of Duty: Modern Warfare III or Call of Duty: Warzone will have that Bundle already unlocked in Call of Duty: Warzone Mobile as long as they are using the same account. Bundles with the “Connected” link icon by their name can be purchased and used across MWIII, Call of Duty: Warzone, and Call of Duty: Warzone Mobile.

How do I know if my bundles and/or rewards are currently only usable Warzone Mobile?

Certain Bundles have been designed for Call of Duty: Warzone Mobile, and have this visually marked above the Bundle’s name, along with a rarity value. These items are available for purchase and use in Call of Duty: Warzone Mobile only.

What are Call of Duty (COD) Points (CP)?

Call of Duty Points (CP) are the in-game currency that can be used to purchase bundles and the Battle Pass.

Do Call of Duty Points (CP) share across Call of Duty titles?

Yes, Call of Duty Points (CP) do share across Warzone Mobile on iOS and Android. However, it does not share onto console and PC titles of Call of Duty. This means if you are playing on both iOS and PC, using the same Call of Duty account, you cannot share your CP balance between those two platforms.

What are Arsenal Coins?

Arsenal Coins are earned (in Call of Duty: Warzone Mobile only) by leveling up (including leveling up to Level 55), completing Daily Challenges, and participating in events. The total number of coins you’ve acquired is shown in the upper-right corner of the Arsenal Store Menu. Here, you can select from a list of armaments based on content you haven’t unlocked yet.

CONTROLLERS & SETTINGS

Are controllers allowed to be used in Call of Duty: Warzone Mobile?

If you play Call of Duty on console or PC using a controller (sold separately) and wish to match the feel of your current setup, then Call of Duty: Warzone Mobile has you covered, allowing for a wide variety of Bluetooth game controllers that work seamlessly.

Am I going to be matched with people on controllers?

At worldwide launch, players using native touch controls, or any type of controller, will be matchmade together in the same pool of recruits. As the game evolves, we will evaluate balancing player matchmaking pools by native touch and controllers as well as potentially implementing different rules for control playstyles in competitive play.

What is the "Peak" graphical setting?

This optional setting works to utilize everything your device can offer to create high fidelity visuals and optimal performance. It is currently available on devices with the following chip sets: M1 (iOS), M2 (iOS), A17Pro (iOS). This graphics setting may take additional time to stream in the high-resolution texture. Once the peak graphics package is downloaded, it will be available for all sessions.

Can I customize my graphical settings?

Yes, optimize the visual quality of your game based on the mobile device you are using. Change the performance based on frame rate or your battery, and confirm you wish to use hi-res asset streaming over your data plan. You can change your FOV (field of view) in-game in your graphical settings too.

CROSS-PLAY

Does Call of Duty: Warzone Mobile support crossplay?

We believe the controls of Call of Duty: Warzone Mobile need to feel well-tuned, natural, and intuitive on handheld devices. For that reason, we support synchronous cross-play between iOS and Android exclusively on mobile and have chosen to avoid the imbalance of cross-play with consoles and PCs. This has allowed our team to deliver the best possible mobile gameplay experience with a unified feel without compromising on the tuning for any platform and ensuring a level playing field.

BUNDLES

What kind of bundles does Call of Duty: Warzone Mobile have?

Call of Duty: Warzone Mobile offers many bundles that are available across Call of Duty: Modern Warfare III, Warzone and Warzone Mobile. Select bundles are currently only available on Call of Duty: Warzone Mobile.

PACKS

What kind of packs does Call of Duty: Warzone Mobile have?

Call of Duty: Warzone Mobile has packs that include COD Points and equitable Items.

MOBILE ORIGINAL

What is The Keep?

The Keep is an exciting new feature where you can spend COD Points for a chance to earn some of the most unique rewards in the game. Each Keep is only available in the store for a limited amount of time. The Keep's rewards are Mobile Original, meaning they are currently only available in Call of Duty: Warzone Mobile.

What are Mobile Original bundles?

Call of Duty: Warzone Mobile Original Bundles feature items that are currently only usable in Warzone Mobile. These items feature the "Designed for WZM" tag in-game.

CROSS-PROGRESSION

What is cross progression in Call of Duty: Warzone Mobile?

Warzone Mobile Player, Battle Pass, and Weapon Progression are synced with Call of Duty®: Modern Warfare® III and Call of Duty: Warzone. Weapons, operators, and other items with the "Connected" tag are also available across all three titles. To learn more, visit https://www.callofduty.com/blog/2024/03/call-of-duty-warzone-mobile-prepare-for-launch-need-to-know

What doesn't cross progress between Call of Duty titles?

All WZM Original bundles are not currently shared with Call of Duty: Modern Warfare III and Call of Duty: Warzone.

LOG-IN

How do I log in with my Xbox, Playstation, Battlenet, or Steam account?

If you already play Call of Duty on PlayStation®, Xbox, BattleNet, or Steam and access your Call of Duty Activision ID using these authentication options, be sure you log into your Profile Page on the Call of Duty website here. Then follow the instructions by logging in and entering your password for your Call of Duty Activision ID (ATVI account). Then use those details to log into Call of Duty: Warzone Mobile.

SUPPORT

Where do I go for help or troubleshooting?

Call of Duty: Warzone Mobile has in-game options via the Help menu for any assistance, but you can also use our Activision Player Support website here: https://support.activision.com/warzone-mobile/

Where do I go to connect with other players or the community?

We have a wide array of social media and community areas ready to help you find other players to drop in with. Head to any of the areas below.

TROUBLESHOOTING

Troubleshooting connectivity issues

We recommend always using Wi-fi whenever possible to ensure the strongest connection. However, there are many ways to troubleshooting connection issues depending on your device. Check our Player Support article for details: https://support.activision.com/warzone-mobile/articles/connecting-to-warzone-mobile

Are there server issues in my region?

To see if there are any reports of issues in your region please check our online services for Call of Duty titles: https://support.activision.com/onlineservices

Password retrieval

If you are encountering issues with your password, head to the main Activision Login page on a web page and select Forgot Your Password: https://s.activision.com/activision/login

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