Q - Why do I still encounter cheaters?
Anti-Cheat solutions work like anti-virus software. Let’s assume that, today, we know all the nefarious ways cheaters try to impact the game to ruin your experience. Our team uses that knowledge to protect against that bad behavior and punish bad actors. While our team has been able to establish systems that can quickly detect and respond to bad behaviors, we know tomorrow will continue to deliver new and evolving threats.
As we take steps to ensure our systems can identify and react to the known bad behavior; we fully expect cheat makers to continue devising new bad behaviors – some we can anticipate and some that we need to develop new systems against.
What we’re getting better at is the speed at which we can recognize when players are doing things they shouldn’t be doing. When a bad actor is detected, we hit them with something from our mitigation toolbox (or all of them at once if we’re feeling spicy) and analyze the data from the machine determined to be cheating. This is one of the many ways we can understand new bad behaviors and work to protect our games.
Day-to-day, that’s what we do. We continuously strengthen our systems as we’re capturing new data, dissecting it, and implementing additional changes. Simply put, we’re always working to combat cheating.